Customer Support

We're here to help with appointments, payments, and spiritual questions.

Whether you need guidance about consultations, booking an appointment, or privacy, our team is ready to assist you with care and respect.

Spiritual Consultations

  • Book a consultation
  • Consultation fees
  • Online consultations
  • What to expect

Appointments

  • Schedule a visit
  • Reschedule an appointment
  • Cancel a booking

Online Services

  • Virtual consultations
  • Video appointments
  • International clients

Privacy & Confidentiality

  • Client privacy
  • Secure consultations
  • Data protection

Frequently Asked Questions

How do I book a consultation?

You can book online using our appointment system or contact us directly through WhatsApp or by telephone.

Are consultations confidential?

Yes. Every consultation is handled with complete confidentiality and respect for your privacy.

Can I receive help if I live outside Africa?

Yes. We offer secure online consultations for clients around the world.

What payment methods do you accept?

We accept Mobile Money, bank transfers, and other approved payment methods.

Can I reschedule my appointment?

Yes. Please contact our support team at least 24 hours before your scheduled appointment.

Contact Us

Phone Support

Monday – Saturday
8:00 AM – 6:00 PM (EAT)

Phone: +256 782 566 945

WhatsApp Support

Available daily for enquiries and appointment assistance.

+256 782 566 945

Submit a Support Request

Business Hours

Monday8:00 AM – 6:00 PM
Tuesday8:00 AM – 6:00 PM
Wednesday8:00 AM – 6:00 PM
Thursday8:00 AM – 6:00 PM
Friday8:00 AM – 6:00 PM
Saturday9:00 AM – 4:00 PM
SundayBy Appointment Only

Our Commitment

At JAJJA BAMWEYANA, we are committed to providing respectful, confidential, and authentic spiritual guidance rooted in African ancestral traditions. Every enquiry is handled with compassion, professionalism, and discretion.

Privacy Notice

Your personal information and consultation details remain strictly confidential. We do not share your information with third parties without your consent.

Need Immediate Assistance?

For urgent enquiries regarding appointments or ongoing consultations, please contact our support team directly through WhatsApp or telephone during business hours.